How can we help?
I want to modify my order
We totally get that life can be unpredictable and plans sometimes change. No problem, we've got you covered!
Hikariblast is usually send out fast in order to deliver it faster to our customers ,which might be a bit challenging for us to do changes to your order straightaway ,But don't worry you can still return your order within the 30 days of receiving it.
Just contact our customer service team, and they will process your return request to make it as easy as we can.
For more details please check our return and terms of service
We're here to assist you, so don't hesitate to reach out if you need anything
How can I cancel my order?
We totally get that life can be unpredictable and plans sometimes change. No problem, we've got you covered!
1) Contact US ASAP If the product wasn't sent out we will cancel it and refund you the payment.If there is any refund fee from your payment method we will update you in advance.
2) If the order sent out don't worry we got you covered you can still return your order within the 30 days of receiving it.
For more details please check our return and terms of service
How can I return my package?
We understand that sometimes purchases don’t go as planned, and that’s perfectly okay! If you need to return your order within 30 days of receiving .
Follow the tracking number progress and contact our support team :support@sitsoft.fit and let us know the return reason.
Ordering Errors
We acknowledge that mistakes may occur when placing an order. Although we strive to address these promptly, we cannot ensure an immediate correction prior to the shipment of your order.
error such as :providing the wrong address, ordering incorrect quantities, making duplicate orders, and more.
Dont worry we are are to support you please contact our customer support : support@sitsoft.fit and we will do our best to solve it.
I have completed the order but did not receive my order confirmation
We fully comprehend the frustration that arises from not receiving your order confirmation. Rest assured, we are here to assist you.
Firstly, it is possible that your email address was entered incorrectly during the purchasing process. additionally please check your spam mailbox as our email might ended up there.
If you have verified both of these possibilities and still have not received your confirmation, please feel free to contact us. We have a convenient contact form above specifically for this matter. Simply include " Not received an order confirmation" as the subject, and we will promptly investigate the issue.
Other
Please contact us thru the contact form and we will get back to you ASAP.
Relief Back and Hip Pain
Easy to Carry
Ideal for Long Hours Sitting
At Home
On The Roads
Relief Back and Hip Pain
Easy to Carry
Ideal for Long Hours Sitting
At Home
On The Roads
